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Terms of Use

Our service
This is an online shop of OVS Georgia that allows customers to purchase products and receive services through it.
In addition to the e-commerce shop of OVS, there are physical shops where customers can buy the products listed in the electronic warehouse of OVS website.
Therefore the product that you choose to be in your consumer basket, will not be insured from the risk that other client from the shop or/and registered at webpage buys the product, so it is recommended to buy items in time from the website.
OVS Georgia does not take responsibility if you as a web site customer fail to buy the desired product, even if you have seen the product on website or reserved in your electronic basked before your purchase.
If the system denies performing the transaction, it will provide you with information about the unavailability of the product you have chosen; you agree to receive this information in accordance with the existing agreement.

Payment
Payment on OVS Georgia web-site can be made via any card from any bank.


Shipping & Returns

Shipping:
• In Tbilisi delivery time is 1-2 days
Delivery fee: 5 GEL

• In regions delivery time is 2-4 days
Delivery fee: 7 GEL

Return and exchange policies:
• Panties are cannot be exchanged or returned
• Products purchased by any kind of discount are not returnable, nor exchangeable.
Return policy:
• Purchased products can be returned within 24 hours after being delivered.

While returning customer should:
1. Return the item in unused condition
2. Have original check as a proof of purchase
3. Fill in the return/exchange form beforehand.


Exchange policy:
Items can be exchanged with the products of same or higher value if there is suitable stock in the shop within 5 days after delivery.

For exchange customer should:
1. Return item in non used condition
2. Have original check as a proof of purchase
3. Fill in the return/exchange form beforehand.